Payments can be made in person at Opelika Power Services Customer Service Center located at 600 Fox Run Parkway. Office hours are 8:00 to 4:30, Monday thru Friday. For your convenience we have a drive-thru window and night depository at this location. (We are not reponsible for night deposit cash payments!)
Payments can be mailed to:
Opelika Power Services
Customer Service Center
Post Office Box 2168
Opelika Al 36803-2168
Internet payments can be made on-line 24/7. Payments are posted to your electric account immediately.
NOTICE: The online payment option is temporarily OUT OF SERVICE and ONLINE PAYMENTS CANNOT BE MADE at this time. We regret any inconveniences this may cause our customers. You are welcome to place your payment in the mail to P.O. Box 2168, Opelika, AL, pay in person, or drop it off in night deposit at: 600 Fox Run Parkway, Opelika, AL 36801
If the above information has not answered your questions, please contact OPS Customer Service at (334) 705-5170, Monday through Friday between 8 a.m. and 4:30 p.m. or email firstname.lastname@example.org
For your convenience we offer free bank drafting services. You are required to sign an authorization form and provide a voided check for us to obtain your bank account number and bank routing number. You will receive a billing statement each month notifying you of the draft amount and draft date.
Bank drafts which are returned by the bank, for any reason, will be considered the same as a return check and will be processed accordingly. There will be a $30.00 redemption fee for each return draft. Drafts will not be re-submitted and must be redeemed by cash payment at the Customer Service Center. After two return drafts, the account will be removed from bank draft and placed on a “Cash Only” status.
To remove an account from bank draft, you may call Opelika Power Services' Customer Service Center at 334-705-5170. All pending bank drafts must have cleared the customer’s bank in order to be removed from bank draft. Pending bank drafts cannot be changed or stopped.
A letter will be mailed to the customer upon receipt of the returned check from the bank. You have (5) days from the date of the letter in which to redeem the check. A $30.00 redemption fee will be assessed to the account. If the check is not redeemed, the electrical service will be scheduled for disconnection and a $25.00 non-payment fee will be assessed to the account. Once an account has been scheduled for disconnection, the check, all fees and all outstanding account balances must be paid in full, in cash. After two returned checks for insufficient funds, accounts are placed on “Cash Only” status. All other returned checks (closed account, stop payment, etc.) are placed on "cash only" immediately.
Checks must be redeemed by cash payment at Opelika Power Services' Customer Service Center located in Opelika City Hall at 204 South Seventh Street. Night deposit and mail payments will not be accepted for return check redemption.
Accounts reflecting a return check are subject to review; a deposit increase may be required.
Service will be terminated immediately, without notification, if deposit payment is returned unpaid by your bank, or if account payment is returned on a CLOSED bank account.